Privacy Policy

1. Introduction

Welcome to Ratio AI LLC (“Ratio,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ratiomodel.com (the “Site”).

Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not access the Site.

2. Information We Collect

We collect information in two ways: information you provide directly and information gathered automatically.

A. Information You Provide Directly to Us

We collect personal information you voluntarily submit through forms on our Site, including:

• Launch Partner Waitlist Form: First name, last name, company name, work email, and optional details such as job title and role description.
• Partner Waitlist Form: Full name, company name, work email, optional phone number, and a description of your partnership interest.
• Contact Form: Name, email, optional company name, and comments. This form includes an opt-in checkbox to join our beta waitlist.

B. Information We Collect Automatically

When you navigate the Site, we may use automatic data collection technologies to gather certain information about your device and browsing activity, including:

• Usage and Device Data: Google Analytics 4 (GA4) collects anonymized IP address, general location (city, country), browser, operating system, device type, pages visited, time on page, and referring website.
• Cookies and Tracking Technologies: See Section 5 for more details on how we use cookies and similar tools.

3. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to Inquiries: Answering your questions and providing requested information.
• Managing Waitlists: Communicating about beta access, product updates, and launch information if you joined our waitlists.
• Marketing and Promotion: Sending marketing emails about Ratio’s products and services when you have given consent.
• Analyzing and Improving the Site: Understanding how users interact with the Site to improve functionality and experience.
• Ensuring a Functional Experience: Supporting features like A/B testing to provide a consistent visit.

4. How We Share Your Information

We do not sell your personal information. We may share data with trusted third parties who perform services for us, including:

• Analytics Providers: Anonymized data with Google Analytics to analyze website traffic.
• CRM and Lead Management: Waitlist submissions are shared with Salesforce to manage prospective customer relationships.
• Form Processors: Contact form entries are processed by Formspree for email delivery.
• Hosting Providers: Hostinger hosts the website and stores site data.

We may also disclose personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and analyze our Site.

What Are Cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server.

How We Use Cookies:

• Analytical Cookies: GA4 cookies (_ga, _ga_XXXXXXXXXX) help us understand how visitors use the Site.
• Functional Storage: sessionStorage supports features such as A/B testing and is cleared when you close your browser.

Your Choices:

Most browsers accept cookies by default. You can set your browser to remove or reject cookies, but doing so may affect Site functionality.

6. Data Security

We implement administrative, technical, and physical safeguards, including SSL encryption, to protect personal information. However, no security measures are perfect or impenetrable.

7. Your Privacy Rights

You can exercise the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Ask us to correct or complete inaccurate information.
• Erasure: Request deletion of your personal data, subject to applicable conditions.

To exercise these rights, email michael@ratiomodel.com. We may need to verify your identity before processing a request.

8. Children’s Privacy

Our Site and services are not intended for individuals under 18. If we learn we have collected information from a child under 18, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will appear on this page with an updated “Last Updated” date. Please review periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Ratio AI LLC
Email: michael@ratiomodel.com